New Patient Information

If you are a new patient, you can save time by printing and completing the New Patient Form below to bring along to your first appointment.

Download New Patient Form

Flu vaccines are available in our medical centre.

Don’t have time for the flu? Vaccination is one of the best ways to protect against influenza. Talk to your doctor or nurse about protecting yourself, and which flu vaccine is right for you. Click here to find out your flu vaccine options.

We are running flu vaccination clinics daily, including during the evening and on Saturdays. To check availability and make an appointment, click here.

The doctors at Brooke Street Medical Centre now offer bulk billing to Pensioners and Concession Card holders, including on Saturdays. Please book an appointment online and bring your Medicare Card and any Pension or Health Care Card with you to the clinic.

HotDoc Payments

Our clinic uses HotDoc Payments to securely process payments for your appointments booked online, over the phone, in person, or for other immediate payment requests. HotDoc Payments also offers added convenience for patients who prefer to book and pay online, including for online repeat scripts.

You may now also be prompted to enter your payment details into HotDoc when making your booking. This is secure and safe to use. No funds will be deducted until after your GP appointment. If bulk billed, no fee will be deducted.

For more information and Frequently Asked Questions, please click here.

BetterConsult Pre-Consultation Questionnaire

Your doctor may use BetterConsult pre-consultation questionnaires to give you the privacy and time to answer questions about your history, symptoms and current medications more accurately. This secure pre-consultation questionnaire lets your doctor spend more time with you during your appointment, discussing treatment options, answering your questions, and focusing on your health outcomes.

Before your appointment, you may receive an SMS with a link to complete this multiple-choice online questionnaire for your doctor. It is safe to click this link, but if you are unsure, please speak with our Reception team. Click here to read more.

Yes, we can see you!

In our Rapid Response Clinic

Brooke Street Medical Centre’s fully equipped Treatment Room operates as a Rapid Response Clinic Monday to Friday, 9:00am to 5:00pm. The Rapid Response Clinic is managed by the GPs and our experienced nurses offering patients a timely appointment service in a controlled environment for your on-the-day medical needs.

To make an appointment for our Rapid Response Clinic, please call the practice on 03 5427 1002.

Brooke Street Medical Centre also has on-site Radiology and Pathology services.

Call 000 if you need urgent medical assistance.

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