We are currently experiencing some staff shortages as a result of COVID-19.
Therefore, we have temporarily reduced our opening hours.
- Face-to-face appointments: 8:30am – 5:00pm, Monday to Friday
- Telephone consultations: 5:00pm – 5:30pm, Monday to Thursday
Rest assured, providing quality patient care to our local community remains our highest priority. We will revert to our regular opening hours as soon as possible.
We apologise for any inconvenience.
HAVE YOU TESTED POSITIVE TO COVID-19?
If you have recently tested positive to COVID-19, please read this patient information.
COVID-19 FREQUENTLY ASKED QUESTIONS
Before calling our clinic or booking an appointment with your GP, please take a moment to read through these Frequently Asked Questions. They have been developed to help answer some general questions you might have about COVID-19.
COVID-19 - Coronavirus Health Alert
The threat level of COVID-19 in Victoria is escalated. For the safety of our patients and staff, we encourage telephone appointments (where possible).
If a face-to-face appointment is required, it will be time-limited, and we request that all patients wear a face mask while in the clinic.
We also observe social distancing >1.5m and limit the number of patients in our waiting room.
If you have symptoms of the flu, a cold, or a loss of sense of smell or taste, then a COVID-19 test is necessary. Please refer to the Victorian Health website for a list of COVID-19 clinics and testing centres.
If you are unwell and have respiratory symptoms, please ask for a telephone appointment with a GP, and a safe review will be arranged. Please be assured that our clinic is COVID-19 safe.
The Government has restricted Medicare GP telehealth items to circumstances where a patient has COVID-19 and/or is a close contact and is required to quarantine or isolate under a state directive, or where there is an existing relationship with a general practice (i.e., the patient has visited a GP in the practice face-to-face in the last 12 months), children aged under 12 months, or patients who are homeless. Please be aware that a private fee may be incurred for telephone or video consults.
Call 000 if you need urgent medical assistance.